1. About This Cookie Policy

This Cookie Policy explains how J Ong & Chong, trading as JOC Lawyers (“JOC”, “we”, “us” or “our”), uses cookies and similar technologies when you visit our website at www.joclawyers.com.

This Cookie Policy applies to all visitors to our website and should be read together with our Privacy Policy, which explains how we collect, use, disclose, retain and protect personal data.

2. Who We Are

For the purposes of applicable personal data protection laws, the relevant data controller is:

J Ong & Chong (trading as JOC Lawyers)
VO2-02-01, V Office 2
Lingkaran SV (off Jalan Peel)
Sunway Velocity
55100 Kuala Lumpur, Malaysia

Telephone: +603 9226 9702
Email: privacy@joclawyers.com

3. What Are Cookies?

Cookies are small text files that are placed on your computer, mobile device or other device when you visit a website.

Cookies may allow a website to:

• recognise your device;
• remember your preferences;
• maintain security;
• enable website functions; and
• collect information concerning how the website is used.

Cookies may be:

• session cookies, which generally expire when you close your browser; or
• persistent cookies, which remain on your device for a specified period or until you delete them.

Cookies may also be:

• first-party cookies, which are placed by JOC through our website; or
• third-party cookies, which are placed by external service providers whose services or content are used on our website.

References to “cookies” in this Cookie Policy include similar technologies that may store or access information on your device, including scripts, pixels, tags, web beacons and local storage, where applicable.

4. How We Use Cookies

We may use cookies and similar technologies to:

• enable the website to operate properly;
• maintain the security and integrity of the website;
• remember your cookie and language preferences;
• provide functions or content requested by you;
• understand how visitors use and navigate the website;
• measure website traffic, performance and effectiveness;
• identify and resolve technical problems;
• improve the website’s design, content and usability;
• provide embedded content, maps or other third-party functions; and
• support communications or marketing activities where such technologies are used and the relevant consent has been provided.

Non-essential cookies will only be used in accordance with the choices made available through our cookie-management tool.

5. Categories of Cookies

The categories of cookies made available through our cookie-management tool may include the following.

5.1 Functional or Strictly Necessary Cookies

Functional or strictly necessary cookies are required for the website to operate properly or to provide a service requested by you.

They may be used to:

• maintain website security;
• prevent fraudulent or malicious activity;
• manage network traffic;
• remember your cookie-consent choices;
• enable forms or essential website functions;
• maintain user sessions; and
• provide access to secure areas of the website or client portal.

These cookies generally cannot be disabled through our cookie-management tool because the website may not function properly without them.

You may be able to block these cookies through your browser settings, but doing so may affect the availability or operation of parts of the website.

5.2 Preference Cookies

Preference cookies allow the website to remember choices made by you.

They may be used to:

• remember your language or display preferences;
• remember information previously entered by you;
• provide embedded content or requested functions;
• support accessibility features; and
• provide a more consistent website experience.

If you do not allow these cookies, certain preferences or functions may not operate properly.

5.3 Statistics or Analytics Cookies

Statistics or analytics cookies help us understand how visitors use the website.

They may collect information such as:

• the number of visitors to the website;
• pages visited;
• how visitors reached the website;
• time spent on particular pages;
• links selected by visitors;
• browser and device information;
• approximate geographical information; and
• technical errors or performance issues.

We may use this information to analyse website traffic and improve the website’s performance, content and usability.

Where required, statistics or analytics cookies will only be activated after you have provided the relevant consent.

5.4 Marketing or Tracking Cookies

Marketing or tracking cookies may be used to:

• understand the effectiveness of communications or campaigns;
• measure interactions with advertisements or social-media content;
• build an understanding of visitor interests;
• limit how often particular content is displayed; or
• provide content or advertising that may be more relevant to a visitor.

These cookies may be placed by us or by third-party advertising, social-media or analytics providers.

JOC does not sell personal data to advertisers or unrelated third parties.

Where marketing or tracking cookies are used, they will only be activated after you have provided the relevant consent.

6. Cookie Consent and Preferences

When you first visit our website, you may be presented with a cookie banner or cookie-preference tool.

Depending on the cookies and services used on the website, you may be given the option to:

• accept all cookies;
• reject non-essential cookies; or
• customise your preferences by cookie category or service.

Functional or strictly necessary cookies will remain active where they are required for the website to operate, provide a service requested by you or record your cookie choices.

We will not treat your continued use of or navigation through the website, without more, as consent to non-essential cookies.

Your cookie preferences may be recorded through a functional cookie so that we can remember your selection during future visits.

7. Client Portal Cookies

Our client portal may use cookies or similar technologies that are necessary to:

• authenticate authorised users;
• maintain secure sessions;
• prevent unauthorised access;
• remember security and user preferences;
• support document uploads, downloads and other portal functions; and
• maintain the integrity and performance of the portal.

Cookies required for portal authentication, security or requested functions may be treated as strictly necessary.

Where the client portal uses a different technology provider or separate cookie-management system, additional cookie information may be displayed within the portal.

8. Third-Party Services and Embedded Content

Our website may contain content, functions or services provided by third parties, including:

• embedded maps;
• videos;
• analytics tools;
• website-security and spam-prevention tools;
• forms;
• appointment-booking functions;
• social-media functions; and
• other external applications or services.

When third-party content or services are activated, the relevant provider may receive information concerning your device, IP address, browser or interaction with the content. The provider may also place or access cookies or similar technologies on your device.

Third-party providers process information in accordance with their own terms and privacy policies. JOC does not control how those providers independently process personal data.

Where technically practicable and required, non-essential third-party services and content will not be activated until you have provided the relevant consent.

9. Personal Data Collected Through Cookies

Information collected through cookies may constitute personal data where it identifies you or can reasonably be associated with you.

Such information may include:

• IP address;
• device identifier;
• browser information;
• operating system;
• website activity;
• pages visited;
• referral source;
• approximate location;
• timestamps;
• cookie identifiers; and
• preferences or interactions with website content.

Where cookie information constitutes personal data, we will process it in accordance with our Privacy Policy and applicable personal data protection laws.

10. Cross-Border Processing

Certain third-party providers of website, analytics, security, embedded-content, cloud or related services may operate systems or process information outside Malaysia.

As a result, information collected through cookies or similar technologies may be transferred to, stored in or accessed from jurisdictions outside Malaysia.

Where such information constitutes personal data, we will take reasonable steps to ensure that any cross-border transfer is permitted under applicable law and that appropriate safeguards are applied, as further described in our Privacy Policy.

11. Managing Cookies Through Your Browser

Most web browsers allow you to:

• view cookies stored on your device;
• delete some or all cookies;
• block cookies from particular websites;
• block third-party cookies;
• block all cookies; or
• receive a notification before a cookie is placed.

The relevant settings will depend on the browser and device you use.

Please note that blocking or deleting cookies may:

• cause certain website functions to become unavailable;
• prevent embedded content from loading;
• require you to re-enter your preferences; or
• affect access to secure areas or client services.

Deleting cookies may also remove the cookie that records your consent preferences. If this occurs, you may be asked to make your cookie choices again when you next visit the website.

12. Duration of Cookies

The period for which a cookie remains on your device depends on whether it is a session cookie or a persistent cookie.

Session cookies generally expire when you close your browser.

Persistent cookies remain on your device for the period specified in the cookie list above or until you delete them.

We will periodically review the cookies used on the website and will not retain personal data collected through cookies for longer than is reasonably necessary for the relevant purpose.

13. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect:

• changes to the cookies or technologies used on our website;
• changes to our website, systems or service providers;
• changes to our practices; or
• changes to applicable legal or regulatory requirements.

The updated version will be published on our website together with its effective or last-updated date.

You should review this Cookie Policy periodically for changes.

14. Contact Us

Questions, requests or complaints concerning this Cookie Policy or our use of cookies may be directed to:

Privacy Contact
J Ong & Chong, trading as JOC Lawyers
VO2-02-01, V Office 2
Lingkaran SV (off Jalan Peel)
Sunway Velocity
55100 Kuala Lumpur, Malaysia

Email: privacy@joclawyers.com
Telephone: +603 9226 9702

We will consider and respond to cookie and privacy enquiries in accordance with applicable law.

Effective date: 1 July 2026